Return Policy for customers

Consumers are entitled to a right of withdrawal under the following conditions, consumer is any natural person who enters into a legal transaction for purposes that can be attributed mostly neither commercial nor its independent professional activity :


Adress for Returns:


Christoph-Moritz Reich

Leipziger Straße 194

01139 Dresden


Return rights

You have the right to withdraw within fourteen days without giving a reason this contract. The cancellation period lasts fourteen days from the date on which you have taken, or a representative of your third party, other than the carrier, the goods.

To exercise your right , you have to write to


Christoph-Moritz Reich

Leipziger Straße 194

01139 Dresden


by means of a clear statement about your decision to withdraw from this contract, inform (eg, consigned by mail letter or email). 

Effects of withdrawal

If you withdrawal your contract with us we have to repay all payments we received from you within 14 days. The 14 days begin at the day you let to know us about your withdrawal. For the repayment we usually use the same payment method you chosen.

We can deny the repayment until we received the goods from you.

You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us about the cancellation of this contract to us or to hand over.

You bear the direct cost of returning the goods .

End of the withdrawal